All work

16 case studies.

Custom software delivered across industries — from booking platforms and client portals to field apps and e-commerce.

Hair stylist working with a client in a salon

Hair & Beauty

The London Hair Co.

Salon booking platform

A three-location salon chain losing 15–20 clients a month to double-bookings, missed appointments, and manual phone scheduling.

70% No-show reduction+25% Repeat bookings

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Trades / Construction

Morrison & Sons Plumbing

Trade job management system

A 12-van plumbing and heating firm drowning in paper job sheets, slow invoicing, and no live view of engineers on the road.

73% Admin time saved7d → 2d Invoicing

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Accountants reviewing paperwork at a desk

Professional Services

Sharma & Co. Accountants

Accountant client portal

A six-partner firm with 800+ clients relying on email for document collection — slow, insecure, and hard to track.

90% Client adoption-50% Chasing emails

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Retail

Oak & Co. Furniture

E-commerce rebuild

A handmade furniture business on a slow, clunky Shopify setup with poor mobile experience and high cart abandonment.

+40% Sales increase-55% Load time

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Dentist with a patient in a treatment room

Dental

Bridge Dental Clinic

Patient booking & recall system

A busy NHS and private practice with fragmented recall lists, phone-only booking, and chairs sitting empty between cancellations.

+18% Chair utilisation+34% Recall attendance

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Veterinary

PawPath Veterinary

Vet practice management portal

A four-vet practice juggling paper consent forms, missed vaccination reminders, and owners calling for repeat prescription updates.

62% Self-serve scripts+28% Vaccination compliance

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Plated dishes being served in a restaurant

Hospitality

Copper Pot Kitchen

Restaurant operations platform

An independent restaurant group running reservations on WhatsApp, kitchen tickets on paper, and no single view of covers per site.

-22% Ticket time-87% Reporting time

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Leisure

FlexFit Leeds

Gym membership & class booking

A growing gym chain on generic booking software that could not handle class caps, trainer swaps, or access control at turnstiles.

94% Class fill rate-19% Churn reduction

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Legal

Harrison & Webb Legal

Conveyancing case management

A conveyancing team tracking 120+ active matters in spreadsheets with clients constantly chasing milestone updates.

-11 days Cycle time-58% Status calls

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Pharmacist preparing prescriptions behind the counter

Pharmacy

Northline Pharmacy

Prescription workflow system

A multi-branch pharmacy with repeat requests by phone, delivery routes planned manually, and stock alerts on sticky notes.

+45% Processing speed-31% Delivery failures

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Property

Keystone Estates

Viewing scheduler & lead CRM

An independent agency losing leads after hours, double-booking viewings, and agents working from outdated buyer lists.

<5 min Response time-44% Viewing no-shows

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Logistics

SwiftHaul Logistics

Driver dispatch & proof of delivery

A regional courier with 28 drivers relying on phone dispatch, paper proof of delivery, and customers calling for ETAs.

96% On-time rate+35% Volume growth

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Beauty therapist preparing a treatment room

Healthcare / Beauty

Bloom Aesthetics

Medical aesthetics booking suite

A clinic offering injectables and skin treatments with consent forms on paper, deposits taken manually, and practitioners sharing one WhatsApp diary.

-52% No-shows+24% Utilisation

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Doctor speaking with a patient in a private clinic

Healthcare

Meridian Private GP

Private GP scheduling platform

A private GP clinic with GPs on rotas in Google Calendar, patients booking by email, and no triage before appointments.

+31% Same-day fill-4h/day Triage time

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Facilities

Apex Facilities Group

Facilities maintenance platform

A facilities contractor managing SLAs across 40+ commercial sites with reactive jobs logged by email and no asset history.

-47% SLA breaches+29% First-time fix

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Busy restaurant dining room during evening service

Hospitality

Harbour Group Hospitality

Multi-site reservation hub

A hospitality group with five venues sharing one phone line for bookings, no deposit policy enforcement, and walk-ins throwing off forecasts.

3× Online bookings-61% Party no-shows

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