Acceptance
By accessing or using this website, you agree to these terms. If you do not agree, please do not use the site.
These terms apply to visitors and enquiry submitters. If you become a TwinLabs client, your project will be governed by the written proposal, statement of work, or agreement we sign with you — not by this page alone.
About this website
This website describes TwinLabs and the custom software services we offer to UK businesses. Content is provided for general information only.
We aim to keep information accurate and up to date, but we do not guarantee that every detail on the site is complete, current, or free from error.
Not professional advice
Nothing on this website constitutes legal, financial, or technical advice. You should obtain independent advice before making decisions based on site content.
Case studies, testimonials, pricing ranges, and timelines describe past or typical projects. They are illustrative. Your project scope, price, and delivery plan will be confirmed in writing after discovery.
Enquiries and communications
When you submit our contact form or email us, you confirm that the information you provide is accurate to the best of your knowledge.
Submitting an enquiry does not create a client relationship or obligate either party to proceed. We will use your details as described in our Privacy Policy.
Intellectual property
Unless stated otherwise, TwinLabs owns the copyright, branding, design, text, images, and code that make up this website. You may view and print pages for personal or internal business reference.
You may not copy, scrape, republish, or exploit site content for commercial purposes without our written permission.
Client project deliverables are handled separately. Where we agree in writing that you own project source code and materials, that ownership is set out in your project contract — not on this page.
Acceptable use
You agree not to:
- Use the site in any way that breaks applicable law or regulation.
- Attempt to gain unauthorised access to our systems, accounts, or internal tools.
- Introduce malware, automated scraping at scale, or activity that disrupts the site for others.
- Misrepresent your identity or affiliation when contacting us.
Third-party links
Our website may link to external sites. We are not responsible for the content, privacy practices, or availability of third-party websites.
Limitation of liability
To the fullest extent permitted by law, Twinlabs Ltd excludes liability for loss or damage arising from your use of, or reliance on, this website or its content.
We do not exclude or limit liability where it would be unlawful to do so — including for death or personal injury caused by negligence, or for fraud.
If you engage TwinLabs for paid services, liability limits and warranties will be set out in your signed project agreement.
Availability
We may update, suspend, or withdraw any part of the website at any time without notice. We do not guarantee uninterrupted access.
Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory consumer protection law in your location gives you additional rights.
Changes
We may revise these terms by posting an updated version on this page. Continued use of the site after changes are published means you accept the revised terms.
Contact
Twinlabs Ltd · United Kingdom · info@twinlabs.co.uk