- -11 days
- Cycle time
- -58%
- Status calls
- 120+
- Active matters
The challenge
A conveyancing team tracking 120+ active matters in spreadsheets with clients constantly chasing milestone updates.
What we built
Case pipeline with automated client updates, document checklist, e-signature handoff, and lender portal integrations.
Results
- Average matter cycle shortened by 11 days
- Client status calls down 58%
- Compliance audit prep time cut in half
Technology
Next.js · PostgreSQL · DocuSign · Azure Blob
HW
“Clients ringing for updates was eating the day. Milestone emails and the checklist mean they're not chasing us — feels calmer. Matters are moving through quicker too. Small thing, big difference.”
— Helen Webb, Senior Partner, Harrison & Webb Legal
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