- -22%
- Ticket time
- -87%
- Reporting time
- 3
- Sites live
The challenge
An independent restaurant group running reservations on WhatsApp, kitchen tickets on paper, and no single view of covers per site.
What we built
Table booking, kitchen display system, shift handover notes, and a group dashboard for covers, waste, and labour cost.
Results
- Double-bookings eliminated across three sites
- Average ticket time down 22%
- Manager reporting cut from 6 hours to 45 minutes weekly
Technology
React · Node.js · PostgreSQL · WebSockets
MR
“Three kitchens, all running on gut feel and WhatsApp. Managers can see covers and ticket times before service now. Weekend double bookings basically stopped overnight. Much less shouting in the pass.”
— Marco Ricci, Operations Director, Copper Pot Kitchen
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