- -52%
- No-shows
- +24%
- Utilisation
- 6 weeks
- Go-live
The challenge
A clinic offering injectables and skin treatments with consent forms on paper, deposits taken manually, and practitioners sharing one WhatsApp diary.
What we built
Treatment-specific booking, digital consent, deposit capture, practitioner calendars, and automated aftercare instructions.
Results
- Deposit no-shows down 52%
- Practitioner utilisation up 24%
- Consent compliance fully auditable
Technology
Next.js · Stripe · PostgreSQL · Twilio
LF
“Deposits and consent forms were a daily row at front desk. Booking by treatment with digital consent fixed both. Practitioners see their day clearly. No-shows fell within a few weeks of launch — big relief.”
— Laura Finch, Clinical Director, Bloom Aesthetics
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