- 62%
- Self-serve scripts
- +28%
- Vaccination compliance
- -33%
- Call reduction
The challenge
A four-vet practice juggling paper consent forms, missed vaccination reminders, and owners calling for repeat prescription updates.
What we built
Client portal with pet profiles, vaccination reminders, online consult booking, and repeat prescription requests.
Results
- 62% of repeat prescriptions now self-serve
- Vaccination reminder compliance up 28%
- Front-desk calls reduced by a third
Technology
Next.js · Supabase · SendGrid · Stripe
TF
“Owners want everything on their phone these days. Repeat scripts used to tie up two on reception every morning — most of that's self-serve now. Vaccination reminders alone have saved us a fair bit of grief.”
— Tom Fletcher, Practice Manager, PawPath Veterinary
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